The conference was a full day of learning and development with an excellent line up of speakers as well as the opportunity to meet exhibitors and network with PA peers. The aim of the day was to offer up-skilling and training for PAs and help PAs develop in the ever-changing role of the modern assistant. The day included top training from a number of expert speakers.
Aviation Development Director, Leeds Bradford Airport
Tony Hallwood will welcome the conference delegates and say a few words about The PA Hub partnership and update us on the plans of our favourite Yorkshire airport.
Tony has a wealth of travel and aviation industry experience stretching over 35 years.
After graduating from Hull University studying Geography and following a Post Graduate Diploma in Tourism at Surrey University, Tony entered the exciting world of travel by joining Saga Holidays on a graduate management scheme. Within 2 years Tony moved on to join Cosmos Holidays the number 2 tour operator as their Flight Planning Manager before becoming Aviation Director and then Managing Director of their aviation broking company, First Aviation.
With a background of contracting and planning Tony’s skills brought him into close contact with the Airport industry and when he joined Airtours Holidays he was responsible for the negotiation and expansion of their holiday products across a wide number of UK airports including Leeds Bradford.
Back in 2003 Tony’s career path took him into the airport world. Joining Bristol International Airport he became responsible for encouraging the growth and development of airline capacity and introducing new routes and services alongside delivering a positive PR profile for the airport. Over a five year period he successfully increased Bristol’s passenger traffic from 3.5 to 5.75 million passengers including the introduction of a transatlantic service to New York with Continental Airlines in 2005 and the growth of Ryanair and easyJet operations.
In 2008 Tony headed back North to join Leeds Bradford to spearhead the growth and development of new routes and services to serve the Leeds City and wider Yorkshire region. With a number of major route development successes including securing both Ryanair and Monarch bases alongside securing British Airways services to London Heathrow, the airport has grown its passenger numbers from 2.6m to over 3.5m passenger today. With further traffic growth already planned for 2017 including major growth of Jet2 capacity, Tony is confident that the airport will be delivering over 4m passengers before the end of the decade delivering an increase in the number of destinations and airlines from Leeds Bradford for both business and leisure passengers.
Director, The PA Hub
Marion is Co-Director & Founder of The PA Hub and will be hosting the conference and welcoming the speakers throughout the day.
Marion is a multi-award winning former PA winning Yorkshire PA of the Year in 2011 and Pitman Training Super Achievers International PA of the Year in 2012. Marion has worked in various administration and management roles over the last 30 years building up her expertise and networks throughout this time. This has included working for the Civil Service and the NHS before joining Yorkshire Universities as a senior PA in the higher education sector.
Marion has presented to various groups of PAs throughout the UK and overseas and she loves to network both in person and through social media. Marion was the Founder of the Yorkshire Universities Internal PA Network which led her to set up The PA Hub with her husband and business partner Jon Lowrence, where they run 3 independent UK PA networks in Leeds, York and Liverpool as they continue to promote the profession as well as running the Yorkshire PA of the Year Awards. Marion is a mentor to six PAs throughout the UK and enjoys working closely with them to raise their aspirations finding this part of her role truly rewarding.
Marion is a Regional Board Member for Executive & Personal Assistants Association (EPAA) and the UK representative for the World Administrative Summit (WASummit).
Assistant to the Chief of Staff, Crossrail
The Project Mindset: Characteristics of Successful Projects
Kathleen will share lessons learnt from two of the UK’s largest – and most famous – mega projects; Crossrail and the London 2012 Olympic Games. Using personal anecdotes and examples, she will demonstrate how you can use ‘The Project Mindset’ to your advantage when undertaking your own projects.
Kathleen Drum is the Assistant to the Chief of Staff at Crossrail, the new railway for London and the South East. Kathleen spent 7 years working on the London 2012 Olympic Games – from construction of the Olympic Park, through the Games and onto legacy – and was a volunteer performer in the Opening Ceremony. Kathleen is also the Editor of Executive Secretary Magazine, the essential training magazine for senior and aspiring administrative professionals.
EA to the Commercial Director, Data Interchange
Stress Management for Assistants
A PA since 2012, Bethany Fovargue is the founder of the Peterborough PA Network and member of the EPAA General Advisory Board. Working as a primary school teacher prior to becoming a PA, Bethany has first-hand experience of working in an untenable situation of stress. Working alongside health professionals, in addition to changing jobs and gaining a better understanding of her personality, has helped Bethany overcome her overwhelm (for the most part!). Bethany will demonstrate ways to both identify and cope with workplace stress using her personal experience, her Psychology and Stress Management training and a good dose of #PAPOWER!
Director and Global Water Business Leader, Arup
The Ultimate Assistant (from the Director's perspective!)
Mark Fletcher won The PA Hub ‘Best Boss’ Award this year and will cover how he values and motivates his teams. Mark will speak about what qualities he looks for at interview when choosing the right PA and share his views about the essential skills he requires from his assistant. He will share what attributes are necessary from his assistant to let him get on with his role and how this can positively impact on his performance. Mark will talk about the importance of the PA/Boss relationship and how he sees the role moving forward.
Mark is responsible for all water and flood risk related business activity across the global Arup business and has advised at a regional, national and trans-national level. He has delivered key note speeches at Stockholm World Water Week, International Water Week in Amsterdam and at WATEC in Israel. He has actively participated in COP21 in Paris, and is due to attend COP22 in Marrakech in 2016.
He was appointed by the RAEng as Visiting Professor in Engineering Design for Sustainable Development until 2008. In 2014 he was awarded an Honorary Doctorate from Bradford University for his work promoting sustainable water management.
Mark is on the Leadership Council of UK Water Partnership. He was also Project Director for the BCIA Award Winning Bradford City Park. He has been responsible for the AMP Frameworks with UK water companies from AMP2-AMP6 as well as national frameworks with the Environment Agency.
He is also a Board Director of the Water Industry Forum and is on the Policy and Steering Groups for the Alliance of Global Water Adaptation (AGWA). AGWA includes US State Dept, Dutch Govt, World Bank, Rockefeller Foundation, UNFCCC and Stockholm International Water Institute (SIWI) amongst its members.
He won the Engineering Council Natural Environment Award and the Leadership Award for Outstanding Contribution to Water Efficiency from the World Water Leadership Congress. He recently presented to the senior executives across the Australian water sector on the issue of public and private governance around water.
Vocal Coach, Opera North
Speaking with Confidence
Have you ever wanted to be able to project your voice and sound more confident? PAs often feel they are unheard in the workplace. Well this is your chance to hear from leading vocal coach Matt Beckingham from Opera North who will be teaching you how to use your voice; exploring the spoken voice through the sung voice in this fun and interactive session.
In parallel to his work on education programmes with Opera North, Matt has conducted, prepared choruses for, or had his orchestrations performed by; London Symphony Orchestra, London Symphony Chorus, Rundfunkchor Berlin, Vienna Philharmonic, Orchestra & Chorus of Opera North, Northern Sinfonia, Chorus of Royal Northern Sinfonia, and Sinfonia ViVa amongst others. As guest conductor, Matt has worked with choirs across Europe, in the United States and Canada. Matt is a Fellow of the Royal Society of Arts.
Manager, White Rose College of the Arts & Humanities, University of York
Data caring and sharing using Google tools
This session is intended to introduce what is possible through Google for document sharing, making the most of the data you hold and presenting real-time information to stakeholders. The tools presented can help you build truly collaborative working relationships, maintain data integrity, share relevant data with the right people, but most importantly can release your time to focus on more strategic activities.
Take away points:
– Hold single source data
– Use tools to link data where necessary
– Avoid re-keying data by sharing documents
– Use real-time reporting tools
– Let the tools do the work for you
Over a 25 year career, Caryn Douglas has been a Nutritionist, a Learning & Development Specialist, a full time mum and a University administrator. After working in a range of research support roles at the University of York, she now works for the three White Rose Universities of Leeds, Sheffield and York managing a 5-year project with £23M funding from the Arts and Humanities Research Council to recruit and train over 250 PhD students through the White Rose College of the Arts & Humanities.
Director, The PA Hub
Presenter for Yorkshire PA of the Year Panel
Jon will be the presenter for panel and lead the Q & A section to the former winners of Yorkshire PA Awards. There will be a short talk from each panelist and then Jon will open up the Q & A to the audience providing the opportunity for delegates to ask these experienced EAs for advice and views on various topics.
Jon is Co-Director at The PA Hub. Jon has experience of public interviewing having previously carried out interviews on stage with various people including Freda Kelly, Former Secretary to The Beatles, May Pang, Former PA to John Lennon and various sessions at The Meetings Show & The PA Hub.
Prior to becoming involved with The PA Hub Jon ran his own business for over a decade bringing with him extensive experience and knowledge to the company. He also worked in a management role within the social housing sector bringing further qualities to The PA Hub such as customer service, financial responsibilities and company regulations. Jon continued to work in the housing sector as the company developed and began working full time for The PA Hub in May 2014. Jon focuses primarily on membership, corporate sponsorship, Yorkshire PA of the Year Awards, Venue Showcases, business development and company finances.
EA to Managing Director, Taylors of Harrogate
Yorkshire PA of the Year Panel
Winner of Yorkshire PA of the Year 2016
Melanie has been an Executive Assistant for over 30 years, many of which were spent supporting Senior Partners at PwC. This culminated in a position as Co-ordinator of their Family Business Network in Europe and the Middle East & she gained considerable understanding of the relationship dynamics affecting both families and family businesses. Melanie joined Bettys & Taylors Group in Harrogate in 2002. She is Executive Assistant to the Managing Director of Taylors of Harrogate and a member of the Taylors Leadership Team.
Melanie has undertaken a number of leadership programmes and as part of her role acts as a one-to-one developer and coach within the business. She is a Fellow of EPAA, a member of The PA Hub and was awarded the title of Yorkshire PA of the Year in 2016.
EA / Office Manager, University of Huddersfield
Yorkshire PA of the Year Panel
Winner of Yorkshire PA of the Year 2012
Originally from the North East of England Heather now lives and works in West Yorkshire. For the past 9 years she has worked at the University of Huddersfield as Executive Assistant/Office Manager to the Vice-Chancellor Professor Bob Cryan, the Chancellor HRH The Duke of York and the Emeritus Chancellor Sir Patrick Stewart. Prior to this she was Executive Assistant to the Vice-Chancellor at Northumbria University for 7 years, and before that her career was in the media.
Heather was named the Forward Ladies Women in Business Yorkshire PA of the Year 2012, runner up in the national SecsInThe City Awards 2012 and Executive PA Magazine/Hays PA of The Year Awards 2013 and led the winning team in The PA Hub Awards 2016 for Best Organised Event.
EA to Lead Partner, BHP Chartered Accountants
Yorkshire PA of the Year Panel
Runner-up Yorkshire PA of the Year 2016
Jessica currently works as EA to David Mitchell, assisting in all aspects of his role as Partner at BHP and Head of BHP Consulting. With qualifications in both event management and business studies Jessica most recently passed the Advanced Certificate for the Executive Personal Assistant.
On top of the day to day EA role Jessica co-ordinates many events and business development initiatives for the company. Jessica loves to network and meet new people and has been a member of The PA Hub for over two years and more recently appointed as a Fellow member of EPAA. Jessica is passionate about the role of the Executive Assistant and actively encourages it as a career choice. In 2016 Jessica was named runner-up for Yorkshire PA of the Year.
Have you ever wondered what makes other people tick or why they do the things they do?
What about that little voice that’s talking to you right now, yes that’s the one… the one that just said “What little voice, I don’t have one!”
We are going to have some fun as we gain an insight into the power behind our success, “but I haven’t reached the level of Success I want yet” I hear you say, well let’s have a good look at how your Magic Genie can be your biggest asset.
You are a master piece in progress, so let’s learn how you become the Best version of You that You can be.
Andy is an award winning inspirational speaker, coach, mentor, and behavioural change specialist who is trusted by some of the UK’s top organisations to deliver Leadership and Management training. Andy believes there is nothing more enjoyable than building relationships whilst helping people to build their confidence levels & develop winning attitudes. His own career journey has seen him develop his confidence and skills to earn Senior Management roles in the organisations with turnovers of £1.3 billion and £550 million.
Andy practises what he preaches and he leads by example. He is committed to embracing challenges and constantly pushing beyond his own comfort zones in business and in his personal life.
Andy McMenemy came to public knowledge when, in 2011, he set out to complete a World Record bid in an epic challenge to run 66 Ultra Marathons in 66 consecutive days in the 66 official cities of the UK. This attempt was also to raise significant money for ABF (Army Benevolent Fund). Despite crippling injuries, including a damaged Achilles tendon on day 2(!) and very firm medical advice to abandon his attempt, he carried on running – and succeeded against the odds.
Andy was delighted and proud to receive the Award for Sporting Achievement from Stray FM. In 2012, The Yorkshire Society awarded Andy the Richard Whitely Award for Inspiration. Other winners were leading international actors Brian Blessed and Maureen Lipman.
In 2012, Andy was chosen to carry the Olympic Torch as part of the relay preceding the London 2012 Olympic Games. His commitments to pushing beyond his own comfort zones and his tenacity, achievements, and inspiration of other people have not gone un-noticed. In April 2014, Andy was honoured and very proud to receive The True Englishman of 2014 Award at The St George’s Day Annual Luncheon at the Grosvenor House Hotel in London. Andy said:
“It is a huge privilege to join the eminent list of previous recipients which includes Sir Stephen Redgrave CBE, Sir Roger Bannister CBE MSC, Sir Ian Botham OBE, Sir Ranulph Fiennes OBE, Lawrence Dallaglio and many more.”
Andy now enjoys the privilege of inspiring, coaching and mentoring private clients and individuals in diverse businesses of all sizes and is a loyal friend of The PA Hub.
08:45 – 09:15 Registration, exhibitors, networking & refreshments
09:15 – 09:20 Welcome and introduction to Headline Sponsor – Marion Lowrence
09:20 – 09:35 Welcome & opening – Tony Hallwood
09:35 – 10:15 The Project Mindset: Characteristics of Successful Projects – Kathleen Drum
10:15 – 10:55 Stress Management for Assistants – Bethany Fovargue
10:55 – 11:30 Morning break
11:30 – 12:00 The Ultimate Assistant (from the Director’s perspective!) – Mark Fletcher
12:00 – 12:30 Meet the Exhibitors
12:30 – 13:30 Lunch & networking
13:30 – 14:00 Speaking with Confidence – Matt Beckingham
14:00 – 14:45 Data caring and sharing using Google tools – Caryn Douglas
14:45 – 15:15 Afternoon Break
15:15 – 16:05 Yorkshire PA of the Year Panel
16:05 – 16:45 Keynote – Empowering your Success – Andy McMenemy
16:45 – 17:00 Conference Summary and close
17:00 – After Conference Drinks sponsored and held at Malmaison Hotel
DoubleTree by Hilton® Leeds City Centre is situated in Granary Wharf in the heart of the Liverpool canal and 2 minutes from Leeds Railway Station. The Granary Wharf location is convenient for shopping, business, and entertainment. The modern hotel overlooks the revitalized waterfront, an architecturally significant area known for popular dining spots and entertainment.
2 Wharf Approach
TEL: +44-113-241 1000
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