Members' Area

Heather Baker

Director

Following over 20 years as a secretary and then PA, Heather founded Baker Thompson Associates in January 2000 to fulfil the need for relevant training for Assistants of all levels.

She now travels the world inspiring EAs, PAs and administrators to excel, for their success and the success of their organisations.

She is the author of 4 books and the creator of the BakerWriteTM Speedwriting system.

She facilitates specialised PA and EA Masterclasses and offers 1:1 sessions too. Most courses can also be offered online.

Courses are endorsed by the IAM and CPD certified. She is also a Fellow of the IAM.

She also cover areas such as speedwriting, minute taking, business writing & administrators'​ workshops.

Heather is proud to be a Prince’s Trust business mentor and a supporter of Isipho Admin in South Africa.

Website
TRAINING TOPICS & PACKAGES
Heather's Speaking Subjects: PA/EA and administrative areas 
  • The Exceptional Assistant* 
  • The Proactive Assistant* 
  • BakerWrite TM Speedwriting* 
  • Successful Minute Taking* 
  • Chair Excellent Meetings* 
  • Successful Business Writing 
  • Proofreading Skills*
  • The Administrators’ Workshop* 

*Courses are CPD Certified.
All courses are endorsed by the Institute of Administrative Management.

Bespoke courses for organisations’

Our member's receive 25% off online courses at Baker Thompson Associates

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