The PA Hub Liverpool Conference 2018

Friday 18th May 2018, ACC Liverpool

Headline Sponsor

Pre-Conference Event Sponsor

Brochure Sponsor

We  had our 2018 PA Hub Conference at ACC Liverpool with an excellent line up of speakers!

with Pre-Conference Event at Gino D’Acampo Restaurant, Liverpool.

"I would like to thank you for such a great event last week at Neighbourhood and then the Conference the following day; I thoroughly enjoyed them both. You have lovely people associated with this network and I met so many nice people and when I arrived at the conference on the Friday I felt like I was among friends (I was).  The speakers were exceptional and I came away enthused."


Louise De La Rosa, PA to the Director and Deputy Director, Information and Technology Services, Liverpool John Moores University

"A very enjoyable full day of learning, networking and a motivational day - a yearly must for all PAs to add to their schedules."


Ruth Tattersfield, PA to CEO & International CEO, La Redoute

"I loved every single minute of the conference and can not wait for the next one already. From start to end it was inspirational; every single speaker taught me so much and I am so grateful for this event. It was so much more than I ever expected and I am going to recommend to all my PA colleagues/friends. Thank you so much Marion, Jon and the rest of the team at The PA Hub."


Lyndsey Falkingham, PA to CEO, Ltd

A worthwhile day with a number of well educated professionals within the EA/PA environment. I came away feeling full of inspiration and educated with a number of take aways from the day.

Liz Brown, Personal Assistant to Partners and Corporate Consulting Team, Aon Hewitt

This was my second PA Hub Conference and it surpassed last years! Marion, Jon and the team did an amazing job securing motivating and inspirational speakers! The programme was packed full of informative tips and tricks on how to be the best at what we do. This is a must attend event for any PA, EA or team member who provides day-to-day support to an executive in your business!

Emma Russell, PA to the Marketing Directors, Xiros Limited

What better way to network with likeminded EAs/PAs and amazing guest speakers. If you haven’t been to a PA/EA conference then this is one to attend. I guarantee you’ll be leaving the conference fully motivated and inspired along with a few new contacts too.

Sarah Pratt, PA to CEO, Lexia Solutions Group

Marion Lowrence

Conference Host

Director, The PA Hub

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Conference Host

Marion is Founder & Co-Director of The PA Hub and will be hosting the conference and welcoming the speakers throughout the day.


Marion is a multi-award winning former PA, winning Yorkshire PA of the Year in 2011 and Pitman Training Super Achievers International PA of the Year in 2012. Marion has worked in various administration and management roles for over the 30 years building up her expertise and networks throughout this time. This has included working for the Civil Service and the NHS before joining Yorkshire Universities as a senior PA in the higher education sector.

Marion has presented to various groups of PAs throughout the UK and overseas and she loves to network both in person and through social media. Marion was the Founder of the Yorkshire Universities Internal PA Network which led her to set up The PA Hub with her husband and business partner Jon Lowrence, where they run 2 independent UK PA networks in Leeds and Liverpool as they continue to promote the profession as well as running conferences, showcases and PA Awards.

Marion is also the Events Director for Executive Secretary LIVE having run events in Johannesburg, Auckland and Washington DC & will be re-visiting Johannesburg and running events in Sydney & Silicon Valley in 2018.

Marion mentors PAs throughout the UK and enjoys working closely with them to raise their aspirations finding this part of her role truly rewarding. Marion is one of the UK representatives for the World Administrative Summit which will be held in Frankfurt in October 2018.

Diana Todd

Sponsor Welcome

Director of Sales & Marketing

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Diana Todd, Director of Sales & Marketing at Pullman will be welcoming everyone and starting off the Conference. 


Diana Todd started off her working life for a tour operator, progressing into sales & marketing and she travelled the world. Diana’s tenure has been on property as Sales Manager, Director of Sales Manager & off property in a cluster role as a Government Account Manager in Scotland. Diana has opened and launched 2 hotels previously, one of which was a luxury island & private yacht charter experience which attracted a large celebrity following; the other was an island that boasted 83 private villas. Both of these hotels were situated in the Maldives, where Diana lived for 8 years. Diana has been working for Pullman Liverpool  since July 2017 and absolutely loves the diversity of the role and feels fortunate enough to have a unique and stunning hotel to promote.

Melanie Richardson

A Matter of Confidence & EA Panel

EA to Managing Director, Taylors of Harrogate & Yorkshire PA of the Year 2016

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A Matter of Confidence

Melanie will be exploring the age-old issue of confidence and its ever-increasing importance in the evolution of the role of Executive Assistant.  Drawing on her personal experiences, she will share the challenges she has faced in her own career which have seen her develop her skills to become an influential member of the Executive Leadership Team in the business where she works.  She will offer practical tips of how to make your voice heard and become a key influencer enabling you to unleash your full potential.


Melanie’s career has spanned 35 years and in 2016 she was awarded the title of Yorkshire PA of the Year.

She is currently Executive Assistant to the Managing Director of Taylors of Harrogate where she is also a member of the Taylors Leadership Team. In addition, Melanie acts as a one-to-one developer and coach within the business.

Melanie is a Fellow of EPAA and a member of The PA Hub in Leeds.

Follow Melanie on Twitter at @MelYorksPA2016

Anel Martin

Project Management & The Modern World

International Freelance Trainer

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Project Management for Personal Assistants

  • Why are PAs natural project managers?
  • Main stages of a project?
  • Planning your project
  • Communication during projects
  • Managing people and priorities


Communication in the Modern World

  • How has technology changed the channels and speed of communication?
  • What are the trends?
  • How will modern assistants need to adapt
  • Dealing with information overload


Anel is a multi-award winning former personal assistant with 15 years experience in the profession. She has been training assistants since 2009 and became a full time facilitator two years ago as demand for her programmes grew.

As a former assistant she can delve deep into the issues facing assistants and provide hands on and practical training interventions. She is well known for her fresh and dynamic approach and her ability to help assistants understand the changing landscape of business and what will be required from them to stay relevant in the future. She held both CAP-OM and CMOP certifications and has a Business Management Diploma and studied Drama which makes her uniquely positioned to work with clients on body language, voice, confidence and presentation skills.

She has worked with groups as large as 300 from 24 different countries and truly has a global view of the profession, working as far afield as New Zealand, several countries in Africa, Europe and the US. Anel has also worked with high profile companies across the globe for in-house training interventions and performance coaching. Currently rated as one of the best trainers for assistants in the world by Executive Secretary Magazine.

As a qualified Results Based Coach she is passionate about helping her clients create better lives and careers. She specializes in goal setting and time management.

Anel is a published author and her book is entitled The Executive Secretary Guide to Building a Powerful Personal Brand.

Richard McCann

You Can Do it! & The 7 Habits of Highly Engaging Speakers

International Motivational Speaker

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You Can Do it!  & The 7 Habits of Highly Engaging Speakers

Present and speak with confidence! Richard will guide you through his 7 Habits of Highly Engaging Speakers .


Richard McCann is a Sunday Times No1 Bestselling author.  His first book, ‘Just a Boy’, has sold close to ½ million copies and has been translated around the world.  He has been the subject of two BBC documentaries about his extraordinary life story.   Brought up on the ‘At Risk’ register until his mother died tragically when he was aged five, Richard then went on a downward spiral.  Foster homes, children’s home and then a violent upbringing by his estranged father took away any self esteem that he had.  He left school with no qualifications and was kicked out of the army for psychological reasons before he turned to drugs to ease his depression.  After making some serious mistakes, Richard hit rock bottom where he considered taking his life.  It was at this point that he found the gut wrenching determination to turn his life around and fight for a better future.  That turn around has been remarkable.  Now married with a family of his own, three books about his life being published, and a much sought after inspirational speaker.  His presentation centres on the way in which he has turned, what can only be described as insurmountable odds, to his favour and has shaped a more positive life for himself.  It’s one that most people don’t forget in a hurry.

Paula Harding

EA Panel

EA Liverpool School of Tropical Medicine

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Paula Harding

EA to Head of Academic/Research Departments
Liverpool School of Tropical Medicine


Paula is an Executive Assistant at the Liverpool School of Tropical Medicine (LSTM) supporting Professor Mark Taylor, Head of Department of Parasitology and recipient of the Wright Medal.  Paula also supports Professor Hilary Ranson, Head of the Department of Vector Biology and recipient of a Royal Society Wolfson Research Merit Award and Professor Martin Donnelly.

Paula is a member of The PA Hub, Executive and Personal Assistants Association and the Institute of Administrative Management and is an active member of business networking groups in Merseyside.

An ambassador of the EA/PA profession Paula is keen for EAs and PAs to discuss roles, to share knowledge and to network with business professionals to build business acumen and credibility


Cara Kimpton

EA Panel

Executive Assistant ICE Creates

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An executive assistant with over 20 years experience of providing senior level office support to CEO’s, Managing Directors, Board Executives and Shareholders.

Cara has worked in a cross section of industries both in the UK and overseas and is a natural communicator and skilled administrator making a valuable contribution to the project and its team members.

Gino D’Acampo Restaurant, Liverpool

Conference Delegates and speakers enjoyed a Pre-conference event at Gino D’Acampo Restaurant the evening before the conference for some quality networking and a fantastic Prosecco tasting class from one of Gino’s experienced team!

Address: Gino D’Acampo Restaurant, 1 Castle Street, Liverpool L2 4SW

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